Festival
Kandipal

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Questions, feedback, or account concerns? Send a message directly to Kandipal Support.

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This is a one-way contact form. A response is not guaranteed. Do not send passwords, authentication codes, payment-card details, or other secrets.

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For a faster, more useful reply, include:

  • a short description of what happened or what you need;
  • the festival and feature involved;
  • your device, operating system, and app or browser; and
  • a screenshot, if it does not reveal private information.

Never email us your password, authentication code, payment-card details, or other secrets. We will not ask for them.

Response expectations

Kandipal is maintained by a small team. We read messages and aim to respond when a reply is needed, but we cannot guarantee a particular response time.

Kandipal is not an emergency or event-operations service. For urgent safety issues, contact local emergency services or festival staff. Confirm time-sensitive event information with the official festival source.

Privacy and legal inquiries

Our Privacy Policy explains how we handle support messages and privacy requests. Our Terms of Service explains the ground rules for using Kandipal.

Submit privacy requests and legal notices through this contact form. Choose the Privacy topic for a privacy request and include enough detail for us to identify and review your request.